Interested Parties

INTERESTED PARTIES NEEDS & EXPECTATIONS – IMS COMMITMENT

Interested party	Their needs and expectations	Our commitments to them	IMS Processes
Customers	Quality Price Delivery of products and services	Orders accurately taken Products arrive on time All products specifications met	Sales and customer service process Inspection process
Suppliers	Increase scope and volume of purchase Long-term contractual arrangements Information of future requirements Mutual benefit and continuity	Accurate purchase orders Correct flow down of requirements Timely payment of invoices	Purchasing process Accounts payable process
Employees	Good work environment Job security Health / safety / training Promotion / recognition and reward	Clean safe work environment Clear instructions and training Paychecks accurate and on time Resolution of grievances	Training process Human resources process
Management	Increased growth, sales & profitability Efficiency & effectiveness of operations	Correct and current information for decision making	Management review process Analysis of data Internal audits
Regulatory Bodies	Compliance with applicable requirements and industry standards / submission of reports	Regulatory compliance	Listing of applicable regulations Regulatory compliance process
Government	Environmental protection/Ethical behaviour growth in business and taxes to build infrastructure to support community services, activities and institutions	Compliance with federal laws	Appropriate Code of Federal Regulations

(C. E. O.)
Date: 01/07/2020

Proinvestec Italy

09:16 08 Nov 23

Hello I am trying to call you no replyrevert to me

maleeha danish

10:21 07 Nov 23

Mazin Osman

10:02 23 Oct 23

Quality of products is good, but will find worst treat from sales and logistics persons.Too much mistakes , no solutions, and no customer satisfaction

Huseyn Mammadov

10:15 11 Sep 23

Mike Mj

06:19 19 Jul 23

If you want solution for lubricants there is one stop name as Atlantic grease and lubricants.

Talha Latif

18:35 19 Apr 21

Top notch quality products and great value for money. Achieving high standards and a great brand name.

ricky Kabezi

13:03 15 Feb 21

There was a noise coming from my car gearbox. Used full synthetic CVT fluid and Voilà! No more noise… happy with the product :)

Andy Andrew

12:53 15 Feb 21

As a trucker I go on long road journeys, it can a pain in the neck if your truck starts giving you trouble. For all the truckers out there! Stick with Atlantic super top fleet engine oil or go with the turbo X engine oil. Thanks, me later!

sarah heri

19:19 14 Feb 21

Right on the money! My first experience with Atlantic engine oils is nothing but a positive one. I used Atlantic X 4T Racing for my motorcycle, and I felt that my ride’s acceleration got increased. So far so good! Keep up the good work!

Nassif Bachaalani

08:49 14 Feb 21

Tried Atlantic motor oil for the first time and I couldn’t be happier with the decision. Not only my car runs smoother, but I also managed to get more mileage. This can easily be the best engine oil for car I have used so far.

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